We are unable to offer a refund if you change your mind. We are able to change booking dates, but not at the last minute.
When considering government health orders and conditions we are happy to discuss individual bookings.
A full refund of accommodation fees will be issued 21 days prior to check in.
Greater than 14 days - 20% forfeit (80% refund)
Between 14 days and 7 days - 60% forfeit (40% refund)
Less than 7 days prior to check in - 100% forfeit (no refund)
Mastercard and Visa are the only accepted forms of credit cards. Please call us to arrange direct deposit transactions.
A 2% surcharge fee is applied to all credit card transactions.